What to Ask Your Refurbished Medical Equipment Supplier: A 10-Point Checklist

Purchasing refurbished medical equipment is a smart strategy for hospitals and clinics seeking to optimize budgets without compromising quality. However, choosing the wrong supplier can lead to compliance issues, downtime, and unexpected costs.

Turkey has become a trusted sourcing hub for refurbished medical devices, with Istanbul-based companies like Mak Medikal offering CE-certified, export-ready solutions. This checklist outlines the 10 essential questions every international buyer should ask before selecting a refurbished medical equipment supplier.

1. Is the Equipment CE-Certified and Regulation-Compliant?

Always confirm:

• CE marking

• EU MDR compliance

• Export documentation

Turkish suppliers operating under EU-aligned regulations offer a major advantage over uncertified markets.

2. What Is the Refurbishment Process?

Ask for a clear explanation of:

• Inspection procedures

• Biomedical testing

• Replacement of worn components

• Calibration and performance verification

Mak Medikal follows a structured refurbishment protocol to ensure safety and reliability.

3. Are Original or Compatible Spare Parts Used?

Understanding spare part sourcing is critical:

• OEM parts vs. high-quality compatible components

• Availability of replacement parts

• Long-term serviceability

Reliable suppliers in Turkey maintain strong spare parts networks.

4. Is Warranty Provided?

A professional refurbished equipment supplier should offer:

• Written warranty

• Clear coverage terms

• Service response commitments

Mak Medikal provides warranty-backed refurbished medical devices for international clients.

5. Can You Provide Service History and Test Reports?

Request:

• Functional test reports

• Calibration certificates

• Maintenance records

Transparency separates professional suppliers from traders.

6. Do You Offer Installation and Training?

Beyond delivery, ask if the supplier provides:

• On-site or remote installation

• Clinical user training

• Technical documentation

Mak Medikal supports hospitals from delivery to full operation.

7. How Is Export Packaging and Shipping Handled?

Export-ready suppliers should manage:

• Shock-resistant packaging

• International logistics

• Customs documentation

Istanbul’s logistics infrastructure enables fast global shipping.

8. Is Biomedical Technical Support Available After Delivery?

After-sales support matters:

• Remote diagnostics

• Spare part availability

• Fast response times

Mak Medikal’s biomedical teams support clients worldwide.

9. Can You Support Turnkey Hospital or Department Projects?

If planning multiple purchases, ask:

• Can the supplier coordinate full departments?

• Can they offer mixed new/refurbished solutions?

Mak Medikal specializes in turnkey hospital and clinic solutions.

10. Why Source Refurbished Medical Equipment from Turkey?

Turkey offers:

• Cost savings of 30–60%

• EU-standard refurbishment

• Faster delivery to Africa & Middle East

• Trusted exporters with global experience

Mak Medikal stands out as a reliable Turkish refurbishment partner.

Choosing the right refurbished medical equipment supplier requires asking the right questions. This 10-point checklist helps international hospitals avoid risk and secure long-term value.

By sourcing from Turkey and partnering with Mak Medikal, healthcare providers gain access to certified, budget-friendly, and professionally supported refurbished medical devices.